And When I try to update manually it says my drivers are the latest but it shows version 2. How does HP install software and gather data? Check for Windows support. Update the device driver. Hello the information is not working The following information may help troubleshoot problems.

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Pavilion dm4 1160us, fingerprint reader Driver/software for windows8

Only SP worked for me but after several installations and uninstallations only. Uninstall the fingerprint hp dm4 fingerprint reader from device manager and reinstall the hp dm4 fingerprint reader using HP recovery manager. Find Solutions, ask questions, and share advice with other HP product owners. The fingerprint device driver and the access manager for the original configuration of your computer are available on the HP support web site. Update the fingerprint reader software The fingerprint reader software usually referred to as the access manager software uses the fingerprint device driver to capture a fingerprint image and then control access to the logon accounts that you set up.

HP Fingerprint Reader – Common Issues

Select the operating system currently on the computer, scroll down, and then expand Drivers – Keyboard, Mouse and Input Devices. How do I figure out which fingerprint scanner version my computer has?

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The fingerprint option came up for me after manually downloading it through the device manager as is explained in 3. Press the Power button to start the computer, then press the F2 key and select System Information from the hp dm4 fingerprint reader.

HP Fingerprint Reader – Common Issues

Have you heard back from them? This did not work. The Virtual Agent is currently unavailable. Press hp dm4 fingerprint reader sticky side of a piece of adhesive cellophane tape on the sensor and then peel it away to collect the dust and dirt particles. Running Windows 8 — 64bit.

Worked on the first try with supplied downloads and instructions. Note the version number and date. So, I decided to try the other one, v4.

I have tried all the steps here using SP hp dm4 fingerprint reader success. Contact HP for technical support or repair service. Update the device driver. I installed the driver but nothing fingerpribt. Can anyone help me?

How to set up a fingerprint on my HP DV6 with Windows 10 – Quora

Then I have upgraded the driver and WBF to version 4. Related Step by Step Guides.

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Message 7 of 7 2, Views. Please, what hp dm4 fingerprint reader I do to fix this problem? Discussion Boards Open Menu. Message 1 of 7 19, Views. Asia Pacific and Oceania. I did the same as you said, after I used 4 dirvers they did not work for me. When ever I try to install the fingerprint driver, nothing happens.

This allows other hardware and software to support the readerr reader.

Thanks for your detailed post. This indicates that Windows supports the device, in this case the fingerprint reader. Message 2 of 7 19, Views.

Refer this article to know how to restore drivers using HP recovery manager. Depending on the model and the year it was purchased, HP provides a number of access manager fingerpribt.